Incorrect drive-thru orders cost time and money, eroding customer satisfaction and eating away at your quick service restaurant’s profits. Customers become upset when they drive away with the wrong food order, which can adversely affect their loyalty to your business. To ensure order accuracy and customer satisfaction, having a reliable and durable order confirmation system that is easy to read, even in very bright sunlight, is critical.
In order to minimize errors during the placement of drive-thru orders, Flashpoint™ has the option of interfacing to drive thru display boards.
During order entry the customer in the car can see exactly what is being rung in and can inform the order taker of any errors as they happen, instead of after the order is packed.